Company: Tawasul Telecom Reference Number: NOCK Location: Kuwait Job Description Purpose of Job Position:
Day to day management of all network infrastructure and service provision components
Main responsibilities:
- Reporting tasks.
- Keep KPIs and KQIs related to Job Position.
- Utilization of network management tools for monitoring network status to ensure maximum network and service availability.
- Coordination of planned interventions on the operational network, ensuring they are all carried out in a controlled timely manner with minimum service downtime.
- Technical liaison with other departments and partners involved in the delivery of service, to improve performance and resolve service downtime and network problems.
- Resolving customer related issues.
- Analysis of data from the network management systems for traffic and performance statistics and production of management reports.
- Devising and implementing preventive maintenance techniques.
- Answering customer calls when Customer Care Dpt. is not operating.
- Performs other related duties as required.
Day to day management of all network infrastructure and service provision components
Main responsibilities:
- Reporting tasks.
- Keep KPIs and KQIs related to Job Position.
- Utilization of network management tools for monitoring network status to ensure maximum network and service availability.
- Coordination of planned interventions on the operational network, ensuring they are all carried out in a controlled timely manner with minimum service downtime.
- Technical liaison with other departments and partners involved in the delivery of service, to improve performance and resolve service downtime and network problems.
- Resolving customer related issues.
- Analysis of data from the network management systems for traffic and performance statistics and production of management reports.
- Devising and implementing preventive maintenance techniques.
- Answering customer calls when Customer Care Dpt. is not operating.
- Performs other related duties as required.
Required Skills: Languages: English
Experience required:
- 3+ years professional experience of telecomm networks, A working knowledge of management systems, Unix, Linux platforms, Networking knowledge.
- HP Open View Service Desk 5.X, HP Open View Netowork Node Manager 7.51, HP Open View Performance Insight Adminsitration, HP Open View Operations 8.2
- Analytical thinking, fast reactions, problem solving ability, excellent communication skills.
- Managing requirements: independent/unsupervised tasks fulfillment.
Personality: Excellent verbal and written communication skills, responsibility, accuracy, analytical thinking, ability to find and select effective approaches.
Education: Secondary school or higher - Engineering or a closely related field Other information: Career Level: Mid Level (minimum 3 year experience required)
Employment Status: Full time
Starting Date: ASAP
Apply Online - http://tawasultele.com/apply.php?Position=NOC Engineer - Kuwait
Experience required:
- 3+ years professional experience of telecomm networks, A working knowledge of management systems, Unix, Linux platforms, Networking knowledge.
- HP Open View Service Desk 5.X, HP Open View Netowork Node Manager 7.51, HP Open View Performance Insight Adminsitration, HP Open View Operations 8.2
- Analytical thinking, fast reactions, problem solving ability, excellent communication skills.
- Managing requirements: independent/unsupervised tasks fulfillment.
Personality: Excellent verbal and written communication skills, responsibility, accuracy, analytical thinking, ability to find and select effective approaches.
Education: Secondary school or higher - Engineering or a closely related field Other information: Career Level: Mid Level (minimum 3 year experience required)
Employment Status: Full time
Starting Date: ASAP
Apply Online - http://tawasultele.com/apply.php?Position=NOC Engineer - Kuwait
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